Last Updated: 03-09-2025
At Guardian-Finance, your privacy and data security are our highest priorities. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our digital banking and e-banking services.
By using our website, mobile app, or related services, you agree to the terms of this Privacy Policy.
We collect the following types of information:
Full name
Date of birth
Email address
Phone number
Residential address
Government-issued ID (for KYC)
Bank account or payment information
Device information (IP address, browser type, OS)
Login timestamps
Transaction history
User activity on the platform
We use cookies and similar technologies to improve user experience and track website performance. You can control cookie settings in your browser.
We use your information to:
Create and manage your account
Process transactions and payments securely
Comply with legal and regulatory requirements (e.g. KYC/AML)
Provide personalized financial services
Send you important updates, alerts, and marketing (with your consent)
Detect and prevent fraud or unauthorized access
We do not sell your personal data. We may share information with trusted third parties only for the following reasons:
Payment processors and banking partners
Regulatory and law enforcement agencies (as required by law)
Analytics or technology providers (for improving services)
Service providers bound by confidentiality agreements
Depending on your jurisdiction (e.g., EU, California), you have the right to:
Access your personal data
Request correction or deletion
Object to processing or request restriction
Withdraw consent at any time
File a complaint with a data protection authority
To exercise your rights, contact us at: privacy@guardian-finance.com
We implement bank-level security measures, including:
End-to-end encryption
Multi-factor authentication (2FA)
Real-time fraud monitoring
Regular third-party audits and penetration testing
Despite our best efforts, no system is 100% secure. Please take precautions to protect your login credentials.
We retain your information only for as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes and enforce agreements
You may request early deletion, subject to regulatory constraints.
If you are located outside of our operating country, your data may be transferred and processed in other jurisdictions. We ensure adequate protection through data transfer agreements and security safeguards.
Our services are not intended for users under the age of 18. We do not knowingly collect data from minors. If we learn that a child has provided us personal information, we will delete it promptly.
We may update this Privacy Policy to reflect changes in technology, regulations, or services. When we do, we will notify you through email or in-app alerts. Continued use of our services indicates acceptance of the revised policy.
If you have any questions, concerns, or data requests, please reach out to our Data Protection Officer:
Guardian-Finance Privacy Office
📧 Email: privacy@guardian-finance.com